Tips to Prepare for Your MPA Visit
These are some important tips that will help you get the most out of your visit and make sure that all the time is used for your issues (and not to solve technology problems.)
Think ahead about what you want to know, what you do or do not understand about your medical condition/issue, and what you might have forgotten to ask. Write these down so you have them in front of you when your visit begins.
If you voluntarily wish to share your private health information (called PHI or “protected health information”) in the form of laboratory reports, diagnostic imaging reports (x-ray, MRI, CT, nuclear studies, ultrasound), or procedure/surgery reports, it’s best to let me know in advance and instructions will be forwarded to you so that you may forward those through my HIPPA-compliant and fully encrypted communications system. For more information, please review my Privacy Policy here.
Find a comfortable place that’s quiet, has good lighting, and where your internet access is good. While a wired connection is always best, your visit can work just fine using WIFI as your connection. It’s a good idea to avoid distractions – such as cell phones, televisions, or other devices – and if others are present in the house, closing your door and placing a sign to prevent interruptions makes good sense.
For first-time users of Zoom, this video may be of help. For more complete information on using Zoom, this link will be helpful.
Check that whatever device you are using, like your computer, cellphone, or tablet is working properly. Make sure that your device is fully charged and plugged in, so you don’t run out of “juice” during your time with MPA. With whatever device is being used, it’s important to close as many unnecessary programs or other apps as possible.
Test your sound level – that you are not muted and that your microphone is working. Test out the lighting and make sure your image is clear – not fuzzy or dark. Avoid having a window directly behind you since your image can be darkened and therefore difficult to be seen. It’s best that your camera is hitting you at your eye level. In some instances, you may not want to see yourself during your visit with MPA. You can either cover up part of that portion of your screen with a Post-It note or use special settings on Zoom that will hide your image.
Log in 5-10 minutes ahead of your visit so you feel comfortable that you are able to connect to the link you have been given.
It’s important to know that with all technology and especially internet connections, there is always the possibility that glitches may occur. Please know that I will work with you, when possible, to resolve these or reschedule your visit so that you have the necessary amount of time to address your issue(s).